We hope you are looking forward to your holiday in Zermatt and staying with us!
It is a legal requirement in Switzerland to register your details and that of all your fellow travellers. Please fill in the form below and submit it to complete your check-in.
The age field is important for the tourist tax, as the rates for children are lower.
Thank you for taking the time to complete your registration form. We hope you have a great stay in Zermatt!
Should you have any questions about the registration form please email our bookings team at firstname.lastname@example.org, or call us at +41 (0)27 967 43 53.
Many thanks from The Mountain Exposure Team
Credit Card Security Policy Information
We will need to pre-authorise your credit or debit card upon arrival. This is as a guarantee that funds are available to pay for any additional services you may require, and for any losses or damages to the property during your rental period. Mountain Exposure may charge up to the full amount of any losses or damages, note that we will notify and discuss with you any such charges before they are made.
What is a pre-authorisation? A Pre-authorisation is a temporary hold of a specific amount of the available balance on your credit or debit card. The pre- authorisation is not a debit and no funds have been taken from your account.
How much is a pre-authorisation? We pre-authorise 450 Chf.
Who is responsible for the pre-authorisation procedure? SIXT Merchant Services are responsible for the maintenance and management of the pre-authorisation process. Should you have any queries regarding your pre-authorisation or any part of the process, they can be contacted on +41 (0)58 399 92 32.
When does the pre-authorisation get released from the credit card? This varies dependent on your individual credit/debit card. Any payment charged to your card, will appear on your statement within 3 working days. If you choose to pay the balance with another credit card or method of payment the pre-authorisation will clear from your account, usually within 72 hours.