Services Overview

We at Mountain Exposure, specialize on renting luxury holiday chalets, ranging from 2 to 34 guests, throughout the year either on a self – catered basis or with half board. On top of that, to meet our client’s needs and desires we offer a wide range of support services. Our resident bookings and concierge team will ensure that you get the most out of your holiday and will help you select a number of other services. These may include child care, health and beauty treatments, planning your heli-skiing adventures, designing and hosting corporate events, or simply booking your restaurants, ski lessons and transfer arrangements.

In addition to the above we now also offer assistance in connection with real-estate sales, as well as the obtaining of long-term rental properties and related services.

We hope the pages in this section of our website will provide you with some ideas as to what we might be able to arrange for you and we remain available to discuss other activities, services and experiences.

Mountain Exposure Services – Self-catered Luxury Chalets

When you book one of our chalets on a self-catered basis, you will be looked after your personal Mountain Exposure Concierge, before, during and after your stay with us. The following are included in your reservation:

  • Exclusive use of the chalet and its facilities
  • Bed linen, towels, guest amenities on arrival
  • All local taxes and charges
  • Welcome and assistance from our staff pre-arrival and in resort assistance from our concierge team
  • Transfer to and from chalet from Zermatt train station on arrival and departure day
  • Welcome basket
  • Cleaning on departure
  • Free access to high-speed wireless internet
  • Duty Manager available 24/7
  • Your personal Mountain Exposure Concierge will assist you with our Mountain Exposure concierge services

Additionally the following can be further organised at an extra fee:

  • Housekeeping services (daily cleaning only, cleaning and towels, cleaning, towels and linen)
  • Extra linen and towels (delivery only)
  • External laundry service (washed and ironed)
  • Shopping Service, extra firewood
  • Extra pick-up/drop-off of guests during your stay
  • Various other services as offered by our partner suppliers

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Your dedicated Mountain Exposure Concierge will be happy to assist you with more information about our services and make your arrangements as necessary.

Mountain Exposure Services – Catered Luxury Chalets

When you book one of our chalets on a half board basis,  your dedicated team of 2 members of staff, your private Chalet Chef and Chalet Host & Concierge, will be looking after you before, during and after your stay. They will offer you a very high standard of half-board dining and service in the chalet, while our dedicated housekeeping team will take care of the daily cleaning. Your pre-arrival chef consultation will ensure that your menu has been tailor-made to meet your preferences and expectations. The following are included in your reservation:

  • Exclusive use of the chalet and its facilities
  • Bed linen, towels, guest amenities on arrival
  • All local taxes and charges
  • Welcome and assistance from our staff pre-arrival and in resort assistance from our concierge team
  • Transfer to and from chalet from Zermatt train station on arrival and departure day
  • Free access to high-speed wireless internet
  • Duty Manager available 24/7
  • Pre-trip menu planning
  • Half board, 6 out of 7 days, which includes:
    • Full cooked breakfast
    • Afternoon tea and cake
    • Champagne and a selection of canapés
    • Magnificent four course gourmet dinner
    • An expert selection of different wine pairs (white and red) each evening
    • Children’s menu if required
  • Open bar
  • Daily cleaning (7 out of 7 days) and mid-week linen change
  • Dedicated service from the chalet staff, 6 out of 7 days
  • Your Chalet Host & Concierge will assist with our Mountain Exposure concierge services

Mountain Exposure Services – Ski Guiding

When you book one of our chalets either on a self-catered or catered basis, a member of or concierge team will be happy to ski with you one day and show you the various slopes and runs around Zermatt and Cervinia. Known as the “Matterhorn Ski Paradise” the united Zermatt, Cervinia and Valtournenche ski areas offer one of the largest skiable domains in the world. So let the Mountain Exposure Concierge take the stress away, so you can relax and enjoy your skiing without looking at maps or worrying if you took the right turn on that fork!

If you want to combine your ski guiding with a gourmet experience on the slopes, why don’t you book our Gourmet Ski Guide, who will choose and book your restaurant, ski with you, take you for lunch on time, and provide expert advice on food and wine menus! A Mountain Exposure original and unique service!

Your personal Mountain Exposure concierge will be happy to give you more information about our ski guiding service and book a day for you.

As a Zermatt specialist, we have a knowledgeable and experienced bookings team ready to help you with all the details needed to make the best choice of chalet. Please get in touch and our bookings team will be happy to assist you with more information about our services and offer you a chalet that meets your needs.