From the station you have to go to Haus Whymper, Seilerwiesenstrasse 11, 3920 Zermatt, or here on google maps.
It is approximately just 120m from the train station, you can easily walk or take a taxi there, which will cost you between 12 and 20 CHF.
Enter the courtyard of the building and the key will be in an envelope by the doorbells on the right of the entrance.
Go in, take the left elevator up to the 3rd floor and your chalet is on the right.
There is an information sheet in the chalet with the WiFi network and password and an online information folder (scan the QR code) regarding your accommodation and stay, Zermatt and general info about Winter and Summer.
Check-out is no later than 10:00am.
We hope you enjoy your stay!
Mountain Exposure AG, Schälpmattgasse 14, Zermatt 3920
Office : +41 (0) 27 967 43 53