From the station you have to go to the Haus Alpine, Brunnmattgasse 17, 3920 Zermatt, or here on google maps.
It is approximately 580m from the train station, you can walk or take a taxi there, which will cost you between 12 and 20 CHF.
Once you are there just follow the small path to the entrance of the building.
The key will be in the middle letter box named “Chalet Nevis, Mountain Exposure”
Go in, take the elevator up to the 2nd floor and your chalet is on the left.
There is an information sheet in the chalet with the WiFi network and password and an online information folder (scan the QR code) regarding your accommodation and stay, Zermatt and general info about Winter and Summer.
Check-out is no later than 10:00am. Please leave the door unlocked the key inside the letterbox.
We hope you enjoy your stay!
Mountain Exposure AG, Schälpmattgasse 14, Zermatt 3920
Office : +41 (0) 27 967 43 53