Services Overview

We at Mountain Exposure, specialize on renting luxury holiday chalets, ranging from 2 to 34 guests, throughout the year on a self – catered basis. In winter our larger chalets can also be rented with breakfast only, or with half board (in summer on request). On top of that, to meet our client’s needs and desires we offer a wide range of support services. Our resident bookings and concierge team will ensure that you get the most out of your holiday and will help you select a number of other services. These may include child care, health and beauty treatments, planning your heli-skiing adventures, booking your restaurants, ski lessons and transfer arrangements, or even designing and hosting corporate events.

We hope the pages here will provide you with some ideas as to what we might be able to arrange for you and we remain available to discuss other activities, services and experiences.

Mountain Exposure Services – Self-catered Luxury Chalets

When you book one of our chalets on a self-catered basis, you will be looked after your personal Mountain Exposure Concierge, before, during and after your stay with us. The following are included in your reservation:

  • Exclusive use of the chalet and its facilities
  • Bed linen, towels, guest amenities on arrival
  • Assistance from our staff pre-arrival and in resort assistance from our concierge team
  • Welcome basket (for all bookings 5 days or more)
  • Cleaning on departure
  • Free access to high-speed wireless internet
  • Duty Manager available 24/7
  • All taxes except Visitor’s Tax
  • Your personal Mountain Exposure Concierge will assist you with our Mountain Exposure concierge services

Additionally the following can be further organised at an extra fee:

  • Housekeeping services (daily cleaning only, cleaning and towels, cleaning, towels and linen)
  • Extra linen and towels (delivery only)
  • External laundry service (washed and ironed)
  • Shopping Service, extra firewood
  • Various other services as offered by our partner suppliers

_
Your dedicated Mountain Exposure Concierge will be happy to assist you with more information about our services and make your arrangements as necessary.

Mountain Exposure Services – Catered Luxury Chalets

When you book one of our chalets on a half board basis,  your dedicated team of 2 members of staff, your private Chalet Chef and Chalet Host & Concierge, will be looking after you before, during and after your stay. They will offer you a very high standard of half-board dining and service in the chalet, while our dedicated housekeeping team will take care of the daily cleaning. Your pre-arrival chef consultation will ensure that your menu has been tailor-made to meet your preferences and expectations. The following are included in your reservation:

    • Exclusive use of the chalet and its facilities
    • Bed linen, towels, guest amenities on arrival
    • Assistance from our staff pre-arrival and in resort assistance from our concierge team
    • Free access to high-speed wireless internet
    • Duty Manager available 24/7
    • Pre-trip menu planning
    • Half board, 6 out of 7 days*, which includes:
      • Full cooked breakfast*
      • Afternoon tea and cake*
      • Champagne and a selection of canapés to welcome you on the day of your arrival
      • Magnificent four course gourmet dinner served with house wines*
      • Children’s menu if required
  • Open bar
  • Daily cleaning (7 out of 7 days) and mid-week linen change
  • Dedicated service from the chalet staff, 6 out of 7 days*
  • All taxes except Visitor’s Tax
  • Your Chalet Host & Concierge will assist with our Mountain Exposure concierge services

.
* Our staff has one day off per week. For this day we will book a restaurant of your choice for you. Continental breakfast will be prepared for you the previous evening.

Mountain Exposure Services – Bed & Breakfast Luxury Chalets

When you book one of our chalets on a bed & breakfast basis,  you will be looked after your personal Mountain Exposure Concierge and your chalet breakfast staff. You will be served daily breakfast with various options, while our dedicated housekeeping team will take care of the daily cleaning. The following are included in your reservation:

    • Exclusive use of the chalet and its facilities
    • Bed linen, towels, guest amenities on arrival
    • Assistance from our staff pre-arrival and in resort assistance from our concierge team
    • Free access to high-speed wireless internet
    • Duty Manager available 24/7
    • Full cooked breakfast (6 out of 7 days)
    • Self-service bar – a complimentary starter selection of house wine, beer and spirits
    • Daily cleaning (7 out of 7 days) and mid-week linen change
    • Dedicated service from the chalet staff, 6 out of 7 days*
    • All taxes except Visitor’s Tax
    • Your Chalet Host & Concierge will assist with our Mountain Exposure concierge services

.
* Our staff has one day off per week. For this day Continental breakfast will be prepared for you the previous day.

Mountain Exposure Services – Gourmet Ski Guiding

If you want to combine your skiing with a gourmet experience on the slopes, why don’t you book our Gourmet Ski Guide, who will choose and book your restaurant, ski with you, take you for lunch on time, and provide expert advice on food and wine menus! A Mountain Exposure original and unique service!

Your personal Mountain Exposure concierge will be happy to give you more information about our ski guiding service and book a day for you.

As a Zermatt specialist, we have a knowledgeable and experienced bookings team ready to help you with all the details needed to make the best choice of chalet. Please get in touch and our bookings team will be happy to assist you with more information about our services and offer you a chalet that meets your needs.