We are recruiting for an annual position starting in September
Front Office / Guest Services Executive
Do you have fluent English with some German and/or French? Would you like to live in the Alps? Come and join our small team managing our front office in Zermatt, Switzerland. Mountain Exposure are looking for a person with experience in holiday/hotel accommodation and providing client assistance. Ideally you will have experience working for an online travel agency with concierge services or five star hotel front desk experience as well as experience of living in a mountain resort. You need to be literate with good writing skills and also computer literate, skilful with social media, outgoing and people friendly
Zermatt is a lively place year round, with 5,000 permanent residents and up to 30,000 guests in the winter and summer peak seasons. It's a wonderful combination of a villagey town surrounded by stunning nature, and a cosmopolitan destination with an international buzz.
Key responsibilities and duties:
- Advising clients prior to arrival and handling their requests
- Liaising with agents and other third parties about the clients they book with us
- Meeting and greeting clients
- In-resort concierge and client assistance
- Daily closing procedures
- Helping with company administration, bookings and office organisation
- Social media upload and maintenance
Please email your application to email@example.com with a full CV, photo and referees. We look forward to hearing from you.
Why work for Mountain Exposure?
Mountain Exposure is Zermatt's only specialist ultimate luxury chalet company. We are looking for enthusiastic, professional and highly motivated individuals to join our experienced and friendly team which has over 70 years of experience in Zermatt.
To complete a season, you need to be a motivated individual who can work hard, play hard, and is able to adapt to changing circumstances and situations. The team atmosphere and experience we cultivate enables us to provide the very best holidays available. You need to be dedicated to customer service, committed to providing the very best holiday experience for our guests and ready for a challenge.
What can we offer you?
- Excellent package
- A stunning work environment
- Opportunity to work with the best team in Zermatt
- Ski/board and boot hire
- Full training in the resort
- Great experiences, new friends and the chance to work in the finest chalets
Please note that all applicants must have an EU passport to work in Switzerland.
To apply send your CV, a photo, and 6 day menu plan (if you are a chef) to firstname.lastname@example.org